Shipping & Return Information
At Upscale Model Cars, we take pride in ensuring that your die-cast models are safely and efficiently delivered. Below you will find the details regarding the shipping weights, box dimensions, and our shipping policy for each of our product categories:
1:43 Scale Model Cars
- Shipping Weight: 1 lb
- Box Dimensions: 8 x 8 x 4 inches
1:18 Scale Model Cars
- Shipping Weight: 3 lbs
- Box Dimensions: 16 x 10 x 10 inches
1:12 Scale Model Cars
- Shipping Weight: 10 lbs
- Box Dimensions: 24 x 14 x 12 inches
1:12 Scale Motorcycles
- Shipping Weight: 1 lb
- Box Dimensions: 12 x 10 x 8 inches
Shipping Timeline
All orders are processed and shipped within one business day. If you place your order before 3 PM PST, it will typically be dispatched on the same day. Orders made after this time will be shipped on the next business day.
Tracking Information
Once your order has been shipped, you will receive an email with a tracking number along with your invoice. This allows you to easily monitor the progress of your shipment and ensures transparency throughout the delivery process.
Returns and Exchanges
At Upscale Model Cars, we stand behind the quality of our products and are committed to providing you with an excellent shopping experience. While we do not accept returns simply for change of mind, we will address any issues or defects on a case-by-case basis. If you receive a damaged or defective product, please contact us immediately, and we will work diligently to resolve the issue to your satisfaction. Our goal is to ensure that every customer is completely satisfied with their purchase. We encourage you to reach out to our customer service team with any concerns, and we will do our best to assist you promptly.
